About Us

Steven Millard & Associates Pty Ltd, trading as Retail Training Australia and SETS South East Training Services, has been delivering training services to clients for over 17 years. The key personnel in our company have had extensive experience, owning and managing a wide range of businesses, especially in the key areas of tourism, hospitality, retail, maintenance and manufacturing.  Their business achievements have seen them receive awards in tourism, be invited to speak at tourism seminars, business breakfasts and Chambers of Commerce.  Our Managing Director has been invited to address the OECD (The Organisation for Economic Co-operation and Development) on Small Business Management.

Our business has a strong philosophy of excellence.  The business constantly reviews all management and training systems with a view to improving performance.  Much capital expenditure has occurred in the development of information systems and our training programs.  We endeavour to provide good service at all stages to our business students.

Our well trained personnel are empathetic to our client’s needs and have an emphasis on excellence in customer service.

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